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Warranty and Support

If your Board gets Damaged

It is usually possible to fix any damage without the needs to send the board back to us. We will do our best to help you revive your board in the shortest time and with the minimum expenses possible.
Please contact our customer support for more information. Please do not send the controller back to us without our specific approval and without an RMA.

 

WARRANTY CONDITIONS, DISCLAIMER AND DESTINATION OF USE

X-toaster comes with a limited warranty of 12 months from the moment the board is shipped to the customer.

The Producer (Breakdown Technology di Simone Turini) warrants that X-toaster will be free of defect in materials and workmanship. In case of a damaged or defective board, the Producer at its option may decide to replace or repair the board, or to refund the customer for the price paid excluding any shipping costs. If the product is to be repaired or if a new board has to be shipped to the customer, all the shipping cost shall be paid by the customer himself.

The producer shall not be liable for any defects that are caused by neglect, misuse or mistreatment by the Customer, including improper installation or testing, or for any products that have been altered or modified in any way by a Customer.

The Producer is not responsible to customer or any other person or third party for any damage caused by the use of the board, including but not limited to loss of profits, loss of data, revenues, sales, business.

Any information contained in the manual, in the website or divulged directly via email shall be considered only informative and any use and installation of the product shall be tested and proved to be safe by the customer himself. X-toaster is not an end user product, it shall be considered as a component to build some other device. The operating conditions and safety of those devices are under the direct responsibility of the customer himself.

The Producer may change the specifications and product descriptions at any time, without notice. The producer shall have no responsibility whatsoever for conflicts or incompatibilities arising from future changes to them. The product information on the Web Site or Materials is subject to change without notice. Do not finalize a design with this information: if you intend to mass produce a device based on X-toaster you should first contact us.

Customer understand and agrees that X-toaster is not designed for use in safety-critical applications where a failure of the product would reasonably be expected to cause severe personal injury or death.

X-toaster is neither designed to be used in military, aerospace, automotive and medical applications.

Customer acknowledges and agrees that any use of X-toaster is solely at the customer’s risk, and that customer is solely responsible for compliance with all legal and regulatory requirements in connection with such use.

This board is intended for further engineering and/or development, it is not an end user product.
As such it was not put into any testing and it may not comply with some or any technical or legal requirement that are applicable to finished products including, without limitation, directives regarding electromagnetic compatibility, recycling (WEEE), FCC, CE, or UL (except as may be otherwise noted). Breakdown Technology di Simone Turini supplied this development product AS IS, without any warranties, with all faults, at the buyer’s and further users’ sole risk. The user assumes all responsibility and liability for proper and safe handling of the goods. Further, the user indemnifies Breakdown Technology di Simone Turini from all claims arising from handling or using of the product.

Due to the open construction of the product, it is the user’s responsibility to take any and all appropriate precautions with regard to electrostatic discharge and any other technical or legal concerns.

The product described in this document is subject to continuous development and improvements.

All particulars of the product and its use contained in this document are given by Breakdown Technology di Simone Turini in good faith. However all warranties implied or expressed including but not limited to implied warranties of merchantability or fitness for particular purpose are excluded.

All documents, manuals and informations on the website regarding X-toaster are intended only to assist the reader in the use of the product. Breakdown Technology di Simone Turini shall not be liable for any loss or damage arising from the use of any information or any error or omission in such information or any incorrect use of the product.

Please note that while the board itself works with low voltages, mains power voltages may be involved when mounting and using it.
High voltages can be lethal and in the worst case may lead to electrocution and death. It is assumed that you are a competent engineer and you know what you are doing. If not, please do not buy and/or use this product or search for a trained technician in your area that can help you.

X-toaster is not an open source project, nor in its firmware neither in its hardware part. As such, you are not allowed to copy or imitate any part of X-toaster including but not limited to its exterior appearance, GUI, electrical connections and board layout, firmware funcionality and any other features exclusive to our product. Any attempt to copy, crack, distribute code or informations without any previous specific agreement from us will be persecuted by international laws.